Use-cases
Get all your store's returns and easily manage the logistics (RMA status, restocking, shipping details...) from Airtable without tech skills.
TRUSTED BY 500+ SHOPIFY MERCHANTS AROUND THE WORLD
As soon as a return is requested or created in Shopify, it appears in Airtable.
Update the return status (Open/Closed) or decline a return in Airtable. The status updates in Shopify instantly.
Create new Return from Airtable in just a click.
Get SyncBase on the Shopify App Store and pick a plan (10-day free trial with no engagement).
Connect our app to your Airtable account in 1-click.
Choose which data to sync (or not) and if you want it into a brand new Airtable base or an existing one.
We automatically generate your base. Start managing your return merchandise authorizations (RMAs) directly from Airtable.
"Exceptional customer support combined with an easy to use app that does what it says it does. It's perfect!"
"Easy onboarding, minimal configuration required. It just works straight out the box. Incredible and friendly support when needed. Syncbase is a credit to Shopify. Love this app!"
"Just started using the app after a month with AirPower. What took 3 weeks in AirPower was almost instant in Syncbase."
No code skills needed! You just have to install our app on your Shopify store and connect your Airtable account. Then, you simply configure your synchronization in a few clicks (choose sync direction, select the data you want) and we automatically generate the Airtable-synced base for you.
Data syncs in real-time (few seconds max). For more information, see our help center.
"Refunds" tracks the movement of money (financial transaction). "Returns" tracks the movement of items (logistics). This sync gives you the Return ID, the status (Open, Returned, Declined), and the specific line items being sent back.
Yes. We sync the specific reason provided by the customer (e.g., "Color not as described", "Size too small"). This is invaluable for your product team to analyze why certain items are coming back.
Usually, yes. If these apps create a standard "Return" record in Shopify (which most do), SyncBase will detect it and sync it to Airtable. You can then use Airtable to see all returns in one place, regardless of which app created them.
Yes. You can choose to sync only "Open" returns if you want to use Airtable as a "To-Do list" for your warehouse team, or sync all returns for historical analysis.
Yes! You can tailor the sync exactly to your needs. Whether you want to filter out specific data, choose a sync direction, or select unique fields, you can configure it all yourself in just a few clicks. If you are unsure about the best setup for your workflow, feel free to reach out.
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Yes you can! We offer a 10-day free trial for any plan. Means that you can try SyncBase (Refunds sync included) for free for 10 days, and if you uninstall before the end of your trial you will not pay anything.